Visiting our hospital

Keeping patients safe

Please follow these guidelines to keep our vulnerable patients as safe as possible. 

• All visitors are strongly encouraged to wear a surgical mask while visiting wards and patient rooms or attending outpatient appointments. Surgical masks are provided on request within the hospital.
• Visitors to the following high-risk areas (or patients) are strongly encouraged to wear a surgical mask:
  • haematology
  • oncology
  • renal dialysis
  • intensive care unit (ICU)
  • areas administering immunotherapies
  • COVID positive patient areas.
• Stay home if you are unwell.
• It is still recommended to have only two visitors at a patient’s bedside.
• Rapid antigen tests (RATs) are a quick and effective way to test for COVID-19. Consider doing one before you visit a hospital or health service.
• Practise good hand hygiene.
• Keeping a 1.5 m distance from others
• Make sure you’re up to date with your COVID-19 vaccinations.

Visiting a COVID-19 positive patient

Approval to visit a COVID-19 positive patient is managed on a case-by-case basis by the treating medical team and nursing unit manager. Visitors will be advised how to safely put on and remove personal protective equipment.

Visiting hours are from 8am to 8pm on most wards

Before visiting, please phone the Helpdesk on 6152 2222 to check visiting hours for the specific ward you are visiting. These areas include:

• Intensive care
• Maternity ward
• Neonatal ward
• Paediatric ward
• Ward 7D – visiting hours are 10:00am – 8:00pm, 7 days a week. Visitors are restricted to 2 people per day per patient, and no children under the age of 12. N95 masks must be worn at all times.

All visitors are expected to behave in a manner appropriate to the wellbeing of all patients and our staff. Children under the age of 12 must be supervised at all times.

Latex balloons are not permitted within our hospital. Some staff and patients in our hospital experience severe anaphylactic (allergic) reactions to latex. For their safety please do not bring latex balloons onto the hospital site.