Outpatient clinics and services provide health care to patients who do not require admission to hospital. 

These services allow for examination or treatment as well as the provision of care for patients with complex or chronic conditions who benefit from a multidisciplinary approach.

Services are provided by a range of healthcare professionals including medical, nursing and midwifery, and allied health staff. You may see these healthcare professionals together or separately depending on your needs. We may also need to refer you to other hospital services, including the:

Hospital map

Outpatient audit

South Metropolitan Health Service (SMHS) is commencing an outpatient reform project in July 2019.

In preparation for this, SMHS outpatient waitlist data is being audited to provide an accurate picture of the number of referred patients awaiting their first outpatient appointment. Read more about this audit (external site).

Referrals and appointments

An outpatient appointment is made after your General Practitioner (GP) or specialist refers you for treatment, or if you need further treatment after being discharged from hospital.

Information about your outpatient clinic appointment will be sent to you by letter. Most clinics also send an SMS reminder to your mobile phone in the week before your appointment.

Sometimes the hospital will contact you by phone. This is usually when your appointment is in less than 7 days.

Please do not attend your outpatient appointment if you have any of the following symptoms:

  • flu like symptoms eg. fever, cough or a sore throat
  • sudden onset of vomiting and diarrhoea
  • generalised unexplained rash.

You should visit your GP and reschedule your clinic appointment.

If your condition gets worse before your appointment

Please see your General Practitioner (GP) if your condition gets worse before your specialist appointment or in between appointments.

Your GP will be able to contact medical staff at the hospital for advice or can help you decide if you should go to the emergency department.

What should I bring?

Please bring:

  • your outpatient letter – please hand this to the receptionist
  • any relevant x-rays or laboratory results
  • any aids you may require (spectacles, hearing aids etc)
  • Medicare card
  • Healthcare card
  • Repatriation benefits card
  • immunisation records
  • a list of any questions you want to ask the specialist.

For paediatric patients, the primary caregiver (parent or legal guardian only) must attend the appointment

Friends, relatives or carers are also welcome to attend the appointment with you.

Getting here

There are many ways to travel to and from Fiona Stanley Hospital:

  • public transport
  • driving and parking
  • voluntary transport – on your first appointment, ask your FSH health care professional about voluntary transport services. You can also phone the Helpdesk on 6152 2222 and ask to speak with the Outpatient Transport Supervisor.

FSH Courtesy Buggy

Walking across the Fiona Stanley Hospital Campus can be a long walk for some people.

The Courtesy Buggy, when available, does a continuous circular route taking in all the car parks.

To request the buggy, you can either:

  • contact the Helpdesk on 6152 2222 and speak with the Outpatient Transport Supervisor.
  • ask a passing volunteer
  • use the call buttons located by pay machines and on the bridges from car parks 2 and 5.

To access a wheelchair

To access a wheelchair, it is recommended you are dropped off at the set down point at the main hospital entrance (near Jamaica Blue). Our staff and volunteers at Reception will be able to assist you.

Outpatient clinics and locations

Your appointment letter will note the location of your appointment, for example Clinic 5 Outpatients Ground Floor Main Hospital, Breast Clinic Level 1 Main Hospital.

Staff and volunteers located at Main Reception and Main Outpatients reception are available to assist with directions.

Outpatient clinics and their locations are listed below.

Outpatient clinics 1-8, ground floor (OutPts, G)

If your letter directs you to Clinic 1-8 OutPts, G, you should enter the hospital via the main entry off Robin Warren Drive and follow the signs to the outpatient clinic reception desk. Coming from the main entrance it is the second desk on the right.

Education and State Rehabilitation Service clinics

If your letter directs you to the following clinics, please visit the reception desk located in the following buildings and floors:

  • Education clinic: Education building, ground floor
  • State Rehab G clinic: Rehabilitation building, ground floor
  • State Rehab L1 clinic: Rehabilitation building, level 1
  • State Rehab L2 clinic: Rehabilitation building, level 2 
  • State Rehab, Hydro, LG (Hydrotherapy) clinic: Rehabilitation building, lower ground floor

Other outpatient (OutPts) clinics

If your letter directs you to the following clinics, please visit the reception desk located in the following floors of the main hospital:

  • Clinic 9a, OutPts, G: Advanced Heart Failure and Cardiac Transplantation Unit, located on the ground floor
  • Clinic 9b, OutPts, G: Advanced Lung Disease and Lung Transplant Unit, located on the ground floor 
  • Allied Health 1 and 2: located on the ground floor 
  • Breast: Breast Assessment Clinic, located on level 1
  • Burns: Burns Outpatients, located on level 4
  • Cancer Centre: located on the ground floor
  • Cardiology: Cardiology Outpatients, located on level 1
  • Dialysis: located on the ground floor
  • DMP: Day Medical Procedures, located on the ground floor
  • Endoscopy: Endoscopy Suite, located on level 1
  • H and H: Haemophilia and Haemostasis centre, located on level 1
  • Home Services: located on the ground floor
  • Hyperbaric Unit: located on the lower ground floor
  • MFAU: Maternal Fetal Assessment Unit, located on level 3
  • Neurophysiology: Neurophysiology Outpatients, located on level 6
  • Sleep Centre: located on level 5
How to change an appointment or contact details

Changing an appointment

If you are unable to attend your appointment, follow the directions outlined in your appointment letter or SMS reminder or phone:

Changing contact details

Let us know if any of your contact details have changed (address, telephone number) to make sure you receive our communications by:

Contact us

Call our Helpdesk on 6152 2222 for all queries.


Outpatient clinics are located throughout the hospital with the majority located in the main hospital building. 

See Outpatient clinics and locations (left) for more information.

The main entrance to the hospital is accessed off Robin Warren Drive.

View our hospital map to find your way.

Opening hours

Outpatient clinics are generally open from Monday to Friday between 8am and 5pm.

Morning clinics: 8am – 12pm

Afternoon clinics: 1pm– 5pm

Additional clinic hours

A midwifery led antenatal clinic will be held after hours. Details will be included in your outpatient letter.

Visit Healthy WA

Link to Healthy WA – health info for your family.